FAQ

We like the idea, but are unsure. Can we do a Pilot Project?

A :

We welcome you to try our services. You may choose to have us do a Pilot Project. We have always succeeded in continuing the relationship after demonstration of ability in a pilot project.

Our preferred Pilot Project is either the first sub-system of a larger project, or an independent project that completes within itself. Pilot Projects are typically within 2-4 weeks’ duration.

We invest the same time and energy in Pilot Projects as real projects. You would find the pilot of sufficient quality to continue on the same code. In this sense, Pilots are very different from prototypes.

Can you guarantee time-bound results?

A :

Yes; in some cases we bear project risks even before the first payment.

How do you assure confidentiality?

A :

We sign NDAs and Confidentiality Agreements as required by you.
All our employees are full-time employees, and are bound by the company Confidentiality and Non-Disclosure clauses.
Additionally, for sensitive projects, we create isolated cells disconnected from any public network.
At a practical level, all CD-Writers need authorization for usage. Internet uploads larger than a threshold also need authorization.

What are your payment models?

A :

We work either for fixed-price projects, or on per-hour rates basis. For long-term committed clients who prefer time-based billing, we also offer a monthly rate.

For fixed-price projects:
Advance: 20%
Early proof-of-concept: 20%
Beta release: 30%
Final release: 30%

For per-hour rate projects:
Fortnightly/monthly
These are typical distributions and individual projects may differ in details.

What are your rates?

A :

Rates vary, depending on skills, timelines, project nature etc.

What benefits can you guarantee?

A :

All projects we take up carry the following guarantees:
Confidentiality guarantee: All client details will be kept confidential
Price guarantee: Minimum 60% cost-saving over on-site development
Results guarantee: Progress-linked payments weighted toward the end